1. Requests you may make
Subject to the law that applies and relevant exemptions, you may ask about access, correction, deletion, restriction, objection, portability, consent withdrawal or other rights relating to your personal information.
2. How to submit a request
Email info@ciggicglobal.com with the subject “Data-Subject Request”. State your name, the nature of your relationship with Ciggic Global, the request you wish to make and enough context to locate the relevant records.
3. Identity and authority
We may need proportionate information to verify identity or the authority of a representative before disclosing, changing or deleting records. Do not send government identity documents by ordinary email. If additional evidence is required, an authorised representative will confirm an appropriate secure route.
4. Response and limitations
Requests will be acknowledged and handled within the period required by applicable law. A request may be limited or refused where an exemption, legal obligation, another person’s rights, security requirement or inability to verify identity applies. Where required, the response will explain the basis and available complaint route.
5. Complaints
You may raise a privacy concern with Ciggic Global first and, where applicable, complain to the competent data-protection authority in your jurisdiction.